Can AI diagnose a car?
Short answer: no. AI can help a workshop prepare before the car arrives, but a qualified tech still finds the fault.
Journal
Straight answers to the questions workshops and their customers ask.
How do you stop phone tag with customers?
Get the details in writing before anyone picks up the phone, then send a quote the customer can accept in their own time.
What photos should a customer send before a quote?
A close-up of the problem, one wider shot, the dash if a light is on, and a short video for any noise.
Should you quote before the car’s on the hoist?
Yes, as long as the customer knows what the quote covers and what could change once the car is on the hoist.