Frank Intelligence
Your tech’s expertise, backed by Frank’s repair intelligence.
Frank Intelligence gives your tech evidence, not guesses. It reads the customer’s description, photos and video alongside hundreds of thousands of data points about the vehicles you work on, then drafts a report: likely causes, safety checks and questions to ask. A qualified tech stays in the loop, checks it and makes every call.
What it does
Before the car arrives, Frank’s AI drafts a report for the workshop: likely causes, safety checks and questions to ask. Frank also looks up the exact vehicle variant and brings in labour times to help build the quote.
Built on evidence, not guesswork
Every report starts with data. Frank Intelligence draws on hundreds of thousands of data points about vehicles, matched to the exact variant on the job, and weighs them against what the customer sent. The report shows what it’s based on, so your tech can check the evidence instead of taking it on trust.
Vehicle data
Hundreds of thousands of data points about vehicles, matched to the exact variant.
The customer’s evidence
Their description of the problem, photos and video, all with the job.
Shown, not hidden
The report shows what it’s based on, so nothing is a black box.
A qualified tech in the loop, every time
Frank Intelligence never works alone. It prepares; your tech decides. Your tech reads the report, checks it against the car on the hoist, throws out what doesn’t fit, sets the price and puts their name to the quote. The AI report stays with your workshop. The customer only sees the quote your tech sends.
What comes in
The customer’s evidence
- Description of the problem
- Photos and video
- Exact vehicle variant
Frank Intelligence
An evidence-backed report
- Matched against vehicle data
- Likely causes
- Safety checks
- Questions to ask
- Labour times
Your tech, in the loop
Checks and decides
- Confirms it on the car
- Throws out what doesn’t fit
- Sets the price
- Makes the call
Signed off by a person
The customer
A quote they can act on
- From your workshop
- With your tech’s name
- Accepted from the same link
Why customers can trust the quote
The quote is backed by evidence and confirmed by a qualified tech who has seen the car. The customer gets an answer they can understand and act on: what’s wrong, what it costs and who checked it. Fewer surprises at pick-up, fewer comebacks.
What it doesn’t do
It doesn’t diagnose, set the price or decide. The tech does.
What it reads
It reads the customer’s description of the problem, vehicle details, photos and the first few minutes of video. The customer’s name and contact details are never sent to it.
Where your data goes
Customer details are stored in Australia. The AI services are run by Anthropic and Google through Vercel, in the United States, and they’re not allowed to keep what they’re sent.
Read the full privacy notice